Third Party Reviews Reviews For Sport Clips Haircuts of Dalton

Extremely Disappointed with their Process. I "Checked In" online as they recommended. I then received a text a couple of minutes later that my stylist would be available in approximately 15 minutes and to let then know when i arrived. When I arrived, I entered and spoke to an associate who was with a customer, but she stopped and went to the computer and I assumed updated my status to "Waiting" at which point she said my stylist would call me in a few minutes to get my hair cut. I went to my car and waited 40 minutes until I saw another customer walk in and NOT come back out as I assumed he would. At that point I went into the store and there were two stylists, one with the customer that had just walked in and the other was cleaning. I was then asked if I wanted a hair cut. I showed her the "Check In" board with my name on it and said that I'd come in 40 minutes ago for my cut and was told to wait. I was surprised that she didn't check my appointment status on the computer to see see why I wasn't called, just asked again if I wanted a haircut. I then told her to remove my name from their list and that I would go somewhere else. I was not offered a "Sorry for the Mix Up", just a "Thank you" when I was leaving. I understand that there is a "New Normal" but I feel that this is completely unacceptable. I will not use this store again.

Great atmosphere most times and good conversation depending on the styles. One of my normal spots for a cut. My recommendation in styles will always be Rebbeca!

Love this place...Kaylie is awesome